As a Community Prototyper in OpenIDEO in the Gates Immunization Innovation Challenge, I designed this service journey map for my paired innovator team to communicate the interaction between 4 major stakeholder groups along each stage of their project.
As an intern at the Strategy Department of Brooklyn Public Library, part of my responsibilities is creating a better experience for participants of Networks 2.0, an internal bottom-up strategy project. This journey map is intended to provide a better sense of the overall project flow and a “cheat sheet” of the most important things about the whole process to every participant, from branch representative to the core leadership team.
